Shift Supervisor

Join to apply for the Shift Supervisor role at Kentucky Fried Chicken KFC .

Company Introduction

Mitra QSR is one of the largest KFC franchise organizations in the country. We are a high‑energy, fast‑moving company on a mission to become the top most profitable franchise organization in the quick‑service restaurant industry. While our company is made up of an extremely diverse group of individuals, the essential common trait that we all share is passion—for food, growth, and for helping one another. We believe that skills can be acquired, developed, and sharpened over time, but passion is a part of your DNA. With your passion, Mitra will supply the tools and training you need to achieve incredible success in our organization.

Job Summary

As a Shift Supervisor you will manage restaurant operations, product preparation, customer relations, team management, and ensure the highest quality of products and services are delivered to each customer every day.

Our Company Offers

401k (company match)

Great culture and fun

Scholarship program

Leadership development

Great hours of operation

Work‑life balance

Paid training

Flexible schedule

Build Your Future Through Advancement Opportunities

Assistant Unit Manager – continue to move up the ladder and become a manager with 6‑24 months of Shift Supervisor experience

Restaurant General Manager – reach the top with 2‑4 years of Assistant Unit Manager experience

Above Restaurant Leader – continue to advance and build your career by moving into a regional position

Role Expectations

Foster a positive, friendly, and collaborative work environment

Lead the restaurant team with high customer service standards to reach goals

Drive achievement of restaurant success metrics in line with management objectives

Oversee guest experiences with friendly interactions, cleanliness, and exceptional product quality

Skills and Qualifications

Lead by example with high standards and a goal‑oriented mindset and take pride in all tasks

Demonstrate an ownership mindset toward business results

Thrive in fast‑paced environments and deeply value customer service, food quality and guest experience

Requirements

Must be 18 years of age or older and have reliable transportation to and from work

Dependable work record

Must be able to pass a criminal background check and the ability to work alongside minors

Minimum of 1‑year customer service and supervisor experience

Authorized to work in the United States

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