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Clearwater Analytics

Boise / Global

Salesforce Developer Intern

Job Description

Salesforce Developer InternWe're looking for an Salesforce Developer Intern to help build, configure, and maintain solutions on the Salesforce platform. You'll work alongside senior developers and business analysts to implement customizations, automate business processes, and support integrations across Sales, Marketing, and Operations. This is a great opportunity for someone early in their career who wants to grow their development skills within a widely-used enterprise platform.Key ResponsibilitiesDevelopment & ConfigurationBuild and maintain custom objects, fields, page layouts, and record types in SalesforceWrite Apex classes, triggers, and Lightning Web Components (LWC) under guidance from senior developersConfigure Flows, Process Builder, and validation rules to automate business processesSupport declarative (clicks-not-code) solutions before recommending custom codeTesting & QualityWrite unit tests for Apex code to meet code coverage and quality standardsDebug and troubleshoot issues in existing customizations and integrationsSupport user acceptance testing (UAT) and validate fixes before deploymentFollow release management and deployment best practices (sandboxes, change sets, CI/CD tools)Integrations & DataAssist with integrations between Salesforce and other business systems (marketing automation, ERP, support tools)Support data migration, imports, and data quality efforts using tools like Data LoaderHelp maintain APIs and middleware connections (e.g., REST/SOAP callouts, MuleSoft, or similar)Collaboration & SupportPartner with business analysts and stakeholders in Sales, Marketing, and Operations to understand requirementsTranslate business requirements into technical solutions within the Salesforce platformDocument technical designs, configurations, and code changesProvide day-to-day support for Salesforce users, resolving tickets and bugs as neededAI & Automation DevelopmentHelp build and configure an interactive AI support agent within Salesforce (e.g., Agentforce/Einstein or custom LWC integration with an LLM API) to automate responses to common user questionsDevelop Apex classes and Lightning Web Components to connect the AI agent to Salesforce data (cases, knowledge articles, CRM records)Configure and train the AI agent using knowledge base content, FAQs, and support workflowsWrite test cases to validate AI agent responses, accuracy, and proper escalation to human agentsMonitor and iterate on AI agent performance, expanding automated coverage over timeQualificationsBachelor's degree in Computer Science, Information Systems, or a related field (or equivalent experience)0–2 years of experience developing on the Salesforce platform (internships, coursework, or personal projects count)Basic understanding of Apex, Visualforce, and/or Lightning Web ComponentsFamiliarity with object-oriented programming conceptsUnderstanding of relational databases and basic SQL/SOQLStrong problem-solving skills and attention to detailWillingness to learn Salesforce best practices and platform updatesPreferred (Not Required)Salesforce Platform Developer I certification (or in progress)Salesforce Administrator certificationExperience with version control (e.g., Git) and CI/CD toolsExposure to HTML, CSS, and JavaScriptInterest in or exposure to AI/LLM tools (e.g., Salesforce Einstein/Agentforce, OpenAI/Anthropic APIs, chatbot frameworks)Coursework, internship, or project experience involving CRM or business systemsWhat Success Looks LikeYou deliver clean, well-tested code that meets business requirementsYou become comfortable navigating the Salesforce ecosystem (Sales Cloud, Service Cloud, and related tools)You build strong working relationships with business analysts and stakeholders across the companyYou progress toward a Salesforce Platform Developer II certification and a mid-level developer role

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