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JConnect Infotech

Washington / Global

ServiceNow Developer/Lead (SecOps)

Job Description

ServiceNow Security Architect Configure, develop, and support ServiceNow modules, including:

Lead the architecture, design, and delivery of ServiceNow Security Incident Response and Vulnerability Response solutions.

Translate business security requirements into scalable and secure ServiceNow technical solutions.

Work closely with business stakeholders, security teams, and ServiceNow developers to ensure optimal platform usage and integration.

Define and maintain architectural standards, data models, and governance for ServiceNow SecOps implementations.

Provide expert-level guidance on platform capabilities, limitations, and best practices.

Design and implement integrations with third-party tools such as Qualys, Tenable, Rapid7, Splunk, CrowdStrike, etc.

Oversee and mentor development teams during implementation and configuration phases.

Support pre-sales activities including solution design, client demos, and effort estimation.

Ensure alignment with security frameworks (e.g., NIST, MITRE ATT&CK, CIS).

Skills and Experience Requirements:

Bachelor's degree with at least 5+ years of ServiceNow design and development experience

5–7 years of ServiceNow experience with at least 3+ years in a Solution Architect or lead role.

Strong expertise in ServiceNow Security Operations, specifically Security Incident Response, Vulnerability Response.

Experience with JavaScript, REST/SOAP integrations, and ServiceNow scripting (Glide, Business Rules, etc.).

Deep understanding of ITSM and ITIL best practices.

Strong leadership, client management, and stakeholder engagement skills.

Ability to design solutions that scale across multiple environments and support future growth.

Strong analytical, communication, and client-facing skills.

Ability to work in agile and fast-paced environments.

Excellent problem-solving and analytical skills.

Excellent written and oral communication skills.

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