Inside Sales Representative

Career Opportunities: Inside Sales Representative (31292) Join Our Arauco Team as an Inside Sales Representative!

Are you a dedicated sales professional looking for a rewarding career? We are seeking a passionate Inside Sales Representative to develop, maintain, and enhance customer relationships.

This role is hybrid, onsite three days per week and responsible for supporting ARAUCO manufactured products through both assigned and newly developed customer accounts.

What we are looking for:

Associate or bachelor’s degree required

Prefer 2 + years’ experience in inside sales, customer service sales, or similar

Must have experience in Excel (pivot tables, VLOOKUPS)-needs to be able to work within customer control logs-pull up customers, enters ales orders, update shipments, work with pricing templates

Must be a team player-ability to help cross-functionally, as needed

Ability to multi-task efficiently and effectively

Precise and detail oriented; highly organized

SAP and industry knowledge is a plus!

What we offer:

An attractive compensation package with either bonus or profit/gain sharing eligibility for every role

Health plans with options that meet your needs, including a wellness program, gym reimbursement, and additional benefits such as pet insurance, legal insurance, employer-paid and voluntary life insurance, and more

Paid maternity and paternity leave, a competitive vacation package, and company and floating holidays designed to support your work-life balance

Retirement planning options, including generous employer contributions

Opportunities to learn and develop, including a tuition reimbursement program

In this role, you would:

Manage strong business relationships with customers and initiate contact with and/or respond to customer inquiries

Maintain customer control logs, update daily, and provide weekly shipment/order updates to customers

Develop and maintain a comprehensive product knowledge base of ARAUCO products

Identify new product opportunities and work with manufacturing to develop programs as needed

Understand and sell to the organization’s capabilities and specifications

Act as a liaison between the customer and the manufacturing facilities, providing timely and accurate information to both

Prepare and enter orders into SAP or other OES

Coordinate with operations and logistics for inland quotes, operational issues, and order tracking

Process claims, investigate and negotiate a resolution for customer problems (i.e., shipping delays, billing disputes, quality problems)

Communicate daily with colleagues in South America

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