Operation Supervisor

Warehouse Supervisor

Qualification

13 years experience in warehouse, production, or electronics recycling / refurbishment operations

High School Diploma or GED required; Associate degree preferred

Familiar with consumer electronics (laptops, desktops, mobile devices) and basic understanding of server/network equipment

Basic ERP / WMS data entry and inventory tracking experience

Proficient in Microsoft Excel and Word (basic reporting, data entry)

Ability to read and follow work instructions, SOPs, and safety procedures

Bilingual in English and Spanish preferred

Forklift certification preferred (or willingness to obtain)

Ability to lift up to 40 lbs repetitively and work in warehouse environment

Responsible

Supervise daily activities of Shipping & Receiving and/or Teardown production teams

Ensure proper execution of inbound receiving, inspection, sorting, and system entry

Oversee outbound shipping accuracy, packaging standards, and documentation

Lead teardown operations including dismantling, material separation, and parts harvesting

Train employees on SOPs, safety (PPE), and quality standards

Monitor team productivity and ensure targets are met

Verify discrepancies (quantity, model, asset tags) and escalate issues as needed

Maintain organized workstations and enforce 5S standards

Perform hands-on support when needed to meet operational demand

Ensure compliance with company policies, safety regulations, and data handling procedures

Deliverable

Meet daily production and shipping targets set by Operations Manager

Maintain high accuracy in receiving, inventory entry, and shipping (? 99%)

Ensure team adherence to SOP and safety requirements (zero safety violations)

Deliver timely and accurate basic reports (daily output, discrepancy logs)

Reduce errors in teardown and sorting processes

Maintain clean and organized work areas (5S compliance)

Achieve team productivity benchmarks (units per hour / per shift)

Support onboarding and training completion for new hires