Operations Support Analyst

Operations Support Analyst City: Denver Division: Operations

Why work for us? A career at Janus Henderson is more than a job, it's about investing in a brighter future together. Our mission at Janus Henderson is to help clients define and achieve superior financial outcomes through differentiated insights, disciplined investments, and world-class service. We will do this by protecting and growing our core business, amplifying our strengths and diversifying where we have the right. Our values are key to driving our success, and are at the heart of everything we do: Clients Come First - Always | Execution Supersedes Intention | Together We Win | Diversity Improves Results | Truth Builds Trust. If our mission, values, and purpose align with your own, we would love to hear from you!

Your opportunity

The Ops Support Analyst supports U.S. Transfer Agency Operations with a focus on change support, system enhancements, and process improvement initiatives. The role partners with cross-functional teams to improve operational efficiency through technology, data, and disciplined execution. Review, test, and support implementation of system enhancements, upgrades, and operational process changes. Support project management activities including tracking deliverables, timelines, and dependencies. Assist with rollout of new tools, workflows, and processes, including testing and documentation. Analyze operational workflows and recommend automation or technology-based solutions. Produce periodic performance, productivity, and operational reporting. Communicate project updates and operational changes to stakeholders at all levels. Support prioritization and execution of strategic initiatives. Perform other duties as assigned.

What to expect when you join our firm

Hybrid working and reasonable accommodations Generous holiday policies Excellent health and wellbeing benefits including corporate membership to Wellhub Paid volunteer time to step away from your desk and into the community Support to grow through professional development courses, tuition/qualification reimbursement and more Maternal/paternal leave benefits and family services Unique employee events and programs including a 14er challenge Complimentary beverages, snacks and all employee Happy Hours

Must-have skills

Experience supporting process improvement or operational change initiatives Intermediate to advanced Microsoft skills Strong analytical, organizational, time management, and problem-solving skills Excellent written and verbal communication skills Ability to collaborate with cross-functional stakeholders Understanding of fund operations or financial services environments

Nice-to-have skills

Power BI, Power Query, JIRA, or workflow automation tools SS&C or transfer agency platform familiarity Previous experience in asset management or fund services Strong attention to detail and client first focus

Supervisory responsibilities

No

Potential for growth

Mentoring Leadership development programs Regular training Career development services Continuing education courses

Compensation information

The base salary range for this position is $65,000 - $75,000. This range is estimated for this role. Actual pay may be different. This position will be open through August 31, 2026. Colorado law requires an estimated closing date for job postings. Please don't be discouraged from applying if you see this date has passed. At Janus Henderson Investors we're committed to an inclusive and supportive environment. We believe diversity improves results and we welcome applications from candidates from all backgrounds. Don't worry if you don't think you tick every box, we still want to hear from you! We understand everyone has different commitments and while we can't accommodate every flexible working request, we're happy to be asked about work flexibility and our hybrid working environment. If you need any reasonable accommodations during our recruitment process, please get in touch and let us know at [email protected].