Klaviyo
Boston / Global
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Boston / Global
Klaviyo is hiring a Senior Lead Engineer, Applied AI (Customer Agent) for an in‑office role based in Boston, MA. You will set the technical and product direction for the Customer Agent platform, building a scalable agentic system with ownership and speed characteristic of a startup, while remaining hands‑on with the hardest problems.
You will collaborate with product, design, data science, and GTM teams to shape the roadmap, evaluate new AI technologies, and ship production‑level solutions that
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