SAG - WebMethods

Service Lead for WebMethods/GXS

The Service Lead for WebMethods/GXS role involves managing and maintaining critical applications within the ASM framework:

Application Support: Provide leadership in various service operation processes, including Webmethods and Gateway related incident management, configuration management, change management, release management, and applications support of documentation for SOP based resolutions and other key related integration issues.

Technical Expertise: API Gateways: features, components, and architecture; Integration and WebMethods: configuration and manage SOAP-based APIs, REST APIs, and WebSocket APIs; Security and Governance: security practices, OAuth2, API keys, and access control.

Programming Languages: Proficiency in Java and shell scripting (Linux).

Tools: Experience with SOAP UI and SQL Developer.

Networking Protocols: Understanding of protocols like TCP/IP, SMTP, HTTP, FTP, SOAP, and AS2, including certificate-based transmission.

Desired skills:

API Gateway Knowledge: Expertise on the fundamentals of API Gateway. Familiarization with its features, components, and architecture. Expertise in create, manage, and secure APIs using the API Gateway user interface. Expertise on topics like SOAP to REST transformation, policy enforcement, and message transformation.

Integration and WebMethods Skills: Proficiency in webMethods Integration Server. Understanding of how it integrates with API Gateway. Proficiency in configuration and manage SOAP-based APIs, REST APIs, and WebSocket APIs. Proficiency in routing policies, load balancing, and message transformation within API Gateway.

Security and Governance: Master security practices for APIs. Understanding of concepts like OAuth2, API keys, and access control. Familiarization with threat protection mechanisms and how to secure APIs from malicious attacks.

Documentation and SOPs: Strong documentation skills. Create clear, concise SOPs (Standard Operating Procedures) for issue resolutions. Document common resolutions, troubleshooting steps, and best practices.

Problem-Solving and Troubleshooting: Ability to diagnose and resolve issues related to integration, APIs, and gateway components. Understanding of how to troubleshoot P1/P2 integration issues effectively.

Communication and Collaboration: Works well with cross-functional teams. Collaborates with developers, architects, and business stakeholders. Communicates technical information clearly to both technical and non-technical audiences.

Database Knowledge: Experience working with at least one RDBMS system (such as Oracle or SQL Server) for data integration and storage.

Security Management: Ability to handle security aspects related to WebMethods/GXS applications. Familiarity with security protocols and practices.

Deployment and CI/CD: Proficiency in deployment processes, local service development, and continuous integration/continuous deployment (CICD) practices.

Additional Skills (Good to Have): Knowledge of APIGEE, Java, and Kafka is a plus. Understanding of WebMethods integration with mainframe systems, Salesforce, or Google Cloud.