Shift Supervisor

Supervisory Responsibilities

Directly supervises 13 non‑exempt Mill Technicians/Operators. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; rewarding and disciplining employees; addressing complaints and resolving problems.

Purpose

Manage employees on a paper machine to ensure safe and efficient manufacturing of 100% recycled containerboard.

Leadership Skill Set

Leads by example, mentoring, and exhibiting behaviors that are consistent with the company’s values.

May provide recommendations regarding staff recruitment, selection, promotion, advancement, corrective action, and termination.

May prepare and/or deliver performance appraisal for staff.

Job Duties and Responsibilities

Manage Mill Technicians/Operators to ensure accurate time management, scheduling, training, and meeting KPIs including mill goals, production, quality, and on‑grade uptime.

Compliance with all HR policies, SOPs, and collective bargaining agreement.

Safety and environmental compliance through training, meetings, and enforcement of safety and environmental policies.

Responsible for new employee orientation, training, and daily toolbox talks.

Works with crew members and maintenance team to perform root cause failure analysis (RCFA) for paper breaks and mechanical failure.

Assesses individual training needs and plans training.

Works with the Paper Machine Superintendent to plan and execute mill maintenance shutdowns.

Maintains equipment through basic care rounds, operator maintenance, housekeeping, and effective use of maintenance resources.

Champions continuous improvement processes and equipment reliability.

Communication among crew members, other shift supervisors, and management through shift turnover and daily reporting.

Works with crew members to resolve issues or complaints; communicates concerns with the Paper Machine Superintendent and Human Resources Manager if necessary.

Other functions that may be assigned.

Qualifications

Required: Minimum of 5 years of 100% recycled containerboard experience.

College degree a plus.

Preferred managerial experience.

Ability to work a 12‑hour, rotating shift schedule.

Additional Requirements

Excellent written, verbal, and interpersonal communication skills.

Working knowledge of Microsoft Suite and the ability to learn new applications.

Strong understanding of computerized maintenance management systems such as Maximo.

Strong analytical and problem‑solving skills.

Strong mechanical knowledge and aptitude.

Well‑developed ability to build lasting relationships, provide recognition and demonstrate integrity and high personal standards.

Job Specific Competencies

Solid understanding of the operation of 100% recycled containerboard.

Ability to communicate effectively through oral and written communication to individuals and groups of diverse sizes.

Ability to act appropriately in emergency situations.

Detail oriented, problem‑solving skills, and strong organizational skills.

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