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Forward Deployed Engineer (FDE) – Applied AILocation: Mountain View, CAJob SummaryWe are seeking an experienced Forward Deployed Engineer (FDE) – Applied AI to lead customer-facing AI initiatives. The ideal candidate will transform conversational AI prototypes into production-ready, scalable, secure, and high-performing AI solutions.Required Skills8+ years of software development experience using Python or similar languagesExperience architecting and deploying AI systems on cloud platforms, preferably GCPHands-on experience with Terraform or similar Infrastructure-as-Code toolsExperience building full-stack applications integrated with enterprise IT environmentsExperience developing solutions for external/customer-facing projectsStrong software engineering and cloud infrastructure knowledgeExperience with APIs, enterprise systems, and security infrastructureGECX certification mandatory for Sourcing/Contractor profilesPreferred SkillsExperience with Conversational AI and CX applicationsAgentic AI / AI AgentsMulti-Agent SystemsMCP ServersFrameworks such as ReAct and self-reflectionRAG and enterprise knowledge basesRAG chunking and hallucination reductionAI evaluation (Eval) pipelines and observabilityAgent reasoning loops and tool selection optimizationDistributed tracing across microservicesProduction troubleshooting of high-traffic systemsExperience with APIs, legacy data sources, networking, and securityMaster's or PhD in AI, Computer Science, or related fieldWillingness to travel up to 50%Key ResponsibilitiesDevelop and deploy production-grade Conversational AI and agentic workflowsDesign AI solutions integrating with APIs, enterprise systems, legacy data, and security environmentsBuild AI evaluation and observability frameworksOptimize agent performance, tool selection, latency, reliability, and securityDevelop reusable AI engineering components and solutionsCollaborate directly with customer engineering teamsDrive AI solutions from prototype through production deployment and adoptionTroubleshoot complex AI, microservices, API, networking, and cloud infrastructure issues

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