Experienced Appointment Setter - Eagle

Miracle-Ear, the #1 provider of hearing healthcare solutions, is seeking a motivated individual to join our team in Eagle, Idaho, as an Appointment Setter. This role is crucial in connecting potential and pre-existing patients with effectively scheduled appointments for our valuable services, and hearing evaluations with our Hearing Aid Specialists. Key Responsibilities

Conduct calls professionally and efficiently to our patients. Set appointments based on customer preferences and team availability. Achieve and exceed weekly and monthly appointment setting targets. Maintain accurate records of calls and appointments in our CRM system. (CRM = Customer Profiles, Schedule, Notes) Collaborate with team members to optimize efficiency and success. Qualifications

Minimum of 1 year of call center experience (or related) with a focus on appointment setting. Proven ability to thrive in a high-volume call environment. Excellent communication and interpersonal skills. Results-driven with a strong work ethic and a positive attitude. Familiarity with CRM software and comfortable navigating between multiple programs and desktop screens. Related experience in customer service, sales, telemarketing are all welcomed. Benefits

Competitive base with performance-based bonuses and commissions. Comprehensive training and ongoing professional development. Health + Dental + Vision insurance options. 401k. Supportive and collaborative team environment. Miracle-Ear is an equal opportunity employer and welcomes applicants from all backgrounds to apply.

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