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Heitmeyer Consulting

Memphis / Global

Platform Engineer

Job Description

Job Title: Sr. Wires Platform EngineerLocations: Can sit onsite in Memphis, Raleigh, Charlotte, New Orleans, Birmingham, Knoxville, Atlanta, or Miami. This role sits onsite 5 days a week.Must be able to work on W2 without sponsorship now or in the future.Job Summary:Find out more about the daily tasks, overall responsibilities, and required experience for this opportunity by scrolling down now.Heitmeyer Consulting is currently seeking a Senior Wires Platform Engineer to support and evolve critical enterprise applications running on Unix-based platforms. You will be a collaborative member of our Core Payments Systems technology team, partnering with associates across Technology, Risk, and Business units to deliver scalable, highly available, and secure services for our clients. You will own application configuration, CI/CD, automation, incident management, performance tuning, and production support across the full software delivery lifecycleKey ResponsibilitiesOwn platform reliability for critical applications on RHEL, targeting 99.9%+ availabilityBuild and maintain CI/CD pipelines and release automation (e.g., Jenkins, GitLab CI/CD), including artifact management, approvals, and rollbacksAutomate deployment, configuration, and operational tasks using Bash, Python, and configuration management tools (e.g., Ansible)Lead incident response: triage, root cause analysis, remediation, and post-incident learning; continuously reduce MTTR and change failure rateImplement and enhance observability (logs, metrics, traces) using tools such as Splunk/Dynatrace; create actionable dashboards and alertsPerform performance engineering: capacity planning, tuning (OS, JVM, MQ, DB connections), and throughput optimizationManage security posture: vulnerability remediation, patching, certificate and key management, and adherence to hardening standardsPartner with business analysts, QA, developers, and release managers to deliver changes through the SDLC; contribute to requirements, design, testing, and documentationReview solution designs for scalability, reliability, and conformance with enterprise architecture and risk controlsCreate and maintain runbooks, standard operating procedures, and knowledge articles; mentor junior associates and lead technical design sessionsParticipate in on-call rotation and change/release management processes (e.g., CAB), including after-hours maintenance windows when requiredBasic Qualification8+ years supporting high-availability Unix/Linux platforms in production (RHEL, AIX, or Solaris xhyhwjd Proficiency with CI/CD tooling (e.g., Jenkins, GitLab CI/CD) and Git-based workflowStrong scripting/automation skills (Bash, Python) and hands-on experience with Ansible (or Puppet/ChefExperience running and optimizing SQL queries and working with relational databases (e.g., Oracle, PostgreSQL, SQL ServerExperience with message-oriented middleware (e.g., IBM MQ; Kafka/RabbitMQ a plusSolid understanding of networking fundamentals, DNS, load balancing, TLS/PKI, and certificateObservability tooling experience (e.g., Splunk/ELK, Prometheus/Grafana, AppDynamics/Dynatrace) with practical alerting/dashboardProduction support experience, including on-call participation and incident/problem management best practicePreferred QualificationDirect ACI/MTS Platform experience

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