Administrative Assistant

At Airtron Heating & Air Conditioning, we help homeowners stay comfortable year-round with trusted heating, cooling, and HVAC solutions. For more than 40 years, we've built our reputation by showing up, doing quality work, and treating customers with honesty and respect. We're proud to be the neighbor people can count on—and we're looking for team members who share that same commitment to serving others and doing the job right. At Airtron, we're looking for people who take pride in their work, care about their teammates, and are committed to delivering an exceptional experience for every customer.

Job Description

The Administrative Assistant will provide administrative and general business support to assigned team handling a variety of functions to ensure that operations and internal and external customer needs are met.

Essential Duties/Responsibilities

• Provide overall administrative support as directed.
• Responsible for managing data files, scanning documents, creating folders and filing.
• Managing and/or assisting with invoicing, billing and mailing activities.
• Data entry.
• Interface with other internal departments in the resolution of retail business issues as required.
• Assisting assigned team and management with various duties as requested.
• Provided phone support for team and location as directed.
• Follows all company policies and procedures, including but not limited to safety.
• Other duties as assigned.

Duties may vary by location.

Minimum Requirements

• High School Diploma or GED.
• Relevant work experience may be substituted for education.
• 1+ year’s office and/or clerical experience.
• Relevant work experience may be substituted for education.
• General computer competency is required, including a minimum of 1-year experience Microsoft Excel, Word, and Outlook.
• Must be able to communicate in English effectively, both verbally and in writing.
• Ability to work overtime with little notice; weekends hours may occasionally be required.

Preferred Qualifications

• Completed college course work.

Additional Knowledge, Skills and Abilities

• Customer service mindset.
• Ability to work independently and as part of a team.
• Excellent written and verbal communication skills.
• Able to work in a fast-paced environment.
• Strong organizational skills, attention to detail and the ability to multi-task.
• Positive attitude and willingness to learn and be a part of a team.
• Ability to build positive relationships with customers, both internal and external.
• Willingness and ability to work collaboratively with all levels of the organization.
• Safety mindset and acceptance of a safety culture.

Working Conditions

Open office environment.
Fast-paced environment.

Physical Requirements

Must be able to lift/move up to 20 pounds frequently. Frequently performs tasks requiring bending at the waist, kneeling or crouching. Must be able to adhere to long periods of standing, walking or sitting. Ability to hear, understand and distinguish speech and/or other sounds to operate phones or other office equipment safely. With natural or corrected vision, able to see and focus for close, distance, peripheral vision with normal depth perception. Ability to express or exchange ideas by means of the spoken word to impart oral information to others. Ability to enter text or data into a computer by means of a traditional keyboard or 10-key numeric keypad. Must be able to use arms and hands to reach overhead, signal, grab, hold, lift, turn, push and pull objects and tools.

The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of Airtron.

Locations

• Ohio
• Texas
• Indiana
• Maryland
• North Carolina
• Tennessee

Airtron is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Airtron is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Airtron is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, sex, pregnancy, sexual orientation, age, religion, creed, national origin, gender identity, disability, military/veteran status, genetic information or any other categories protected by applicable law.