Instructional Designer

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Instructional Designer

Full Time El Segundo, CA, US

Salary Range: $90,000.00 To $110,000.00 Annually

Instructional Designer

About QuikStor

QuikStor has served the self-storage industry since 1987 with management software, gate access security, and payment technology. Under new ownership since 2021, we rebuilt our platform from the ground up and launched the next generation of our self-storage management software in 2024. Storage operators across the country, from single-facility owners to large multi-site management groups, run their businesses on QuikStor every day.

Role Overview

We are hiring an Instructional Designer to own how QuikStor teaches. Our software touches every part of running a storage facility, from move-ins and payments to gate access and reporting. Today most of that knowledge lives in the heads of our support and implementation teams. Your job is to turn it into a structured, self-serve learning program for our customers and our employees.

You will own our learning management system end to end, design the curriculum, and build the content. This is a design and program ownership role, not a classroom role. You build the engine that delivers everything else.

Key Responsibilities

Design, build, and maintain training programs for QuikStor customers and internal teams, including e-learning courses, video tutorials, quick-reference guides, and assessments

Own the LMS end to end, including course publishing, learning paths, enrollments, user management, and reporting

Partner with product, support, and implementation teams to turn subject-matter expertise into clear, structured curriculum

Keep training content current with every product release

Build onboarding curriculum for new customers and for new hires on our support and implementation teams

Develop assessments and certification paths so customers and employees can demonstrate proficiency

Measure effectiveness through completion rates, assessment scores, and support ticket trends, and iterate on what the data shows

Set the standards for course structure, tone, and visual style so everything we publish feels consistent

Required Qualifications

3+ years of instructional design or learning and development experience, with a portfolio of e-learning content you have built

Hands-on experience administering an LMS, including course setup, learning paths, enrollment rules, and reporting

Proficiency with e-learning authoring tools such as Articulate Storyline, Rise, or Camtasia

A solid grounding in adult learning principles and design frameworks such as ADDIE or SAM

Strong writing and editing skills, including the ability to turn a rambling expert interview into a tight, scannable lesson

The curiosity and patience to learn complex software deeply enough to teach it

Experience training on B2B software is strongly preferred. Self-storage or property technology experience is a plus.

Preferred Qualifications

Video production and editing skills

Familiarity with SCORM or xAPI content standards

Experience building customer certification programs

Experience writing for a help center or knowledge base

Medical, Dental, Vision, and Life Insurance

401k Retirement Plan

Vacation and Sick Time

20 Days of Remote Work

Annual Bonus

Employee Assistance Program

Education Assistance Program

Employee Discount Store

Discounted Storage

This is a full-time, on-site role at our El Segundo, CA office.

QuikStor is an equal opportunity employer. QuikStor does not discriminate on the basis of race, color, religion or religious creed, national origin or place of origin, sex (including pregnancy, childbirth, breastfeeding or related medical conditions), physical or mental disability, age, protected military or veteran status, sexual orientation, gender identity, gender expression, transgender status, genetic information, legally protected medical condition, marital or domestic partner status, status as a victim of domestic violence (including sexual assault or stalking), or any other basis protected by applicable law.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. We are committed to offering reasonable accommodation to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at [email protected].

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